Our eSIMs provide data only and don't include a phone number. For calls and texts, use VoIP apps like WhatsApp, Skype, or Google Voice.

Each eSIM covers specific countries or regions. Please check the product page for the full list of supported destinations.

Your eSIM connects to local networks in the covered countries — mostly 4G LTE, and 5G where available.

Each plan has a fixed validity shown on the product page. Plans cannot be extended or topped up — please purchase a new eSIM if needed.

Dial *#06#. If you see a 32-digit EID, your device supports eSIM. Note: MEID is different from EID.

Yes. We recommend installing 1-2 days before departure on Wi-Fi. Note: if you pass through a covered country, the plan may activate early.

Upon arrival, it activates automatically. Make sure Mobile Data is ON and Data Roaming is enabled.

iOS: Settings › Cellular › Current Period. Android: Settings › Network & Internet › Data usage.

Yes. You can enable hotspot / tethering; this will use your data allowance.

Yes. On dual-SIM phones, keep your regular SIM for calls and use the eSIM for data. They work independently.

Check your spam folder first. If still missing, email us at support@esimkitstore.com — we are available 7x24.

At sea, only satellite networks are available, which this eSIM does not support. Near ports, it may connect to local networks automatically.